Return Policy
1. Returns Eligibility
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We accept returns for items that are in their original condition (unused, unwashed, and with all tags intact) within 7 days of delivery.
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Certain items are non-refundable, including personalized items, final sale items, and opened hygiene products (e.g., beauty and health items). Please check product descriptions for details on non-returnable items.
2. Return Process
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To initiate a return, please contact us at quickpickshop41@gmail.com with your order number and the reason for the return.
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Once your return request is approved, we will provide instructions on how to send the item back to us.
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The item must be returned in its original packaging with all tags, receipts, and accessories.
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Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect item).
3. Refunds and Exchanges
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Upon receiving the returned item, we will inspect it to ensure it meets the return eligibility criteria.
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If the return is accepted, a refund will be issued to your original payment method within X business days.
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If you prefer to exchange the item for a different size or color, please specify this in your return request, and we will assist you with the exchange process based on product availability.
4. Damaged or Defective Items
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If you receive a damaged or defective item, please contact us immediately at quickpickshop41@gmail.com with pictures of the damage and your order number.
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We will either replace the item or issue a full refund, depending on your preference and the availability of the item.
5. Late or Missing Refunds
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If you haven’t received a refund after the processing period, please first check your bank account or contact your credit card company, as there may be some processing time before the refund is posted.
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If you’ve done this and still have not received your refund, please contact us at quickpickshop41@gmail.com for assistance.
6. Exchange Policy
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Exchanges are subject to product availability. If you would like to exchange an item, please contact us to discuss the available options.
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Shipping fees for exchanged items are the responsibility of the customer.
7. Special Note on Final Sale Items
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Some products, such as clearance or limited-edition items, are marked as final sale and cannot be returned or exchanged. These products are clearly indicated on the product page.
If you have any questions or concerns about our return policy, please don’t hesitate to contact us at quickpickshop41@gmail.com.